Aa21pa (“Aa21pa”, “we”, “us”, or “our”) provides access to our mobile application. Together, these are referred to as our Services.
Commitment to Privacy
We are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store, and disclose your personal information, and how you can access or update it.
Changes to This Policy
We may update this policy from time to time. The most recent version will always be published inside the app or on our official website. You may use the app without providing personal information, but some features of our Services may be limited without it.
Information We Collect
We may collect personal information when you create an account, use the our app, make a purchase through Paddle, contact us by email, or provide information voluntarily as part of using our Services.
The types of information we may collect include:
- Name, email address, and login details
- Payment and transaction details (processed securely via Paddle)
- Device information and usage data related to your account
How We Use Your Information
We use this information to:
- Provide access to the app and deliver personalised services
- Enable secure in-app purchases via Paddle
- Improve app performance and develop new features
- Respond to questions or feedback
- Share updates, new games, or features
Occasionally, we may send you optional communications which you can opt out of at any time.
Sharing Your Information
We may share your information with trusted service providers who help us run the app, such as hosting, analytics, and payment partners. We may also share information:
- When required by law
- In emergencies where health and safety are at risk
- If the business is sold, merged, or restructured
Some partners may store or process data overseas. While we take steps to safeguard your information, we may not always control where their servers are located.
Third Parties & Analytics
We are not responsible for the privacy practices of third-party services linked from our app or website. Please refer to their policies directly.
We may use analytics tools to track app usage. These tools collect data in aggregate and do not personally identify you. If third-party advertising is introduced in the future, those advertisers may use cookies under their own policies.
Data Security
We take reasonable steps to secure your personal information, but no digital platform can guarantee 100% security. If you believe your information has been misused or accessed without authorisation, please contact us immediately.
Business Changes
If ownership of Aa21pa changes through a merger, acquisition, or restructure, your data may be transferred to the new business as part of that process.
Access & Complaints
If you would like to access or update your information, have a question, or want to make a privacy complaint, please contact us by email at aa21pa.solution.help@gmail.com. We will do our best to respond promptly and resolve any concerns.